5 combo meals with 3 napkins and no straws? Had to park after drive through and go inside anyway. Fries were cold and soggy. Sandwiches were decent.
The new brisket sandwich with the fried onions is amazing! I also love the pizza sliders, but of course, gotta love the traditional beef and cheddar. Not to mention very clean and they always get my order right.
Great coupon offers. Tried the Apple Crisp - not worth the calories.
Food was good. Service was a little slow. They were not busy at 1130 and the front counter person would leave the counter to wipe tables. When someone entered they had to wait for someone to notice and call the person from the dining area. Overall not bad but had to wait 7 minutes after ordering to get one sandwich and fries. Wish service was better
I love Arby's but this one ALWAYS has something wrong. My roommate and I visit about once every 2 months or so, and there is always a problem. Many times it has been that the shake machine is down, other times they only fill the fries half full, and when I say half full I don't mean "I have 3 fries less than I should " I mean the box is LITTERLY half full or lower. A few times I've gone and they've been out of chicken. How does "we are of meat" run out of chicken? Many times I've left and went somewhere else because there were so many problems that only about of a quarter of my order could be fulfilled. I've gone at all times of the day, so it's not just one shift. I've worked in restaurants all my adult life and I understand that there are bad days and sometimes you run out of things, but every single time is absurd. It always causes me to not come back for a while. I return to see if anything has changed and it never has, and I went today around 12:30pm and there once again was some thing wrong. The shake machine was down and they only have me about half of the fries I ordered. I understand that its lunch rush, and I understand that machines malfunction, but in the middle of your lunch rush? That's not okay. And then to only give half the amount of fries when you couldn't even fulfill an order? It's uncalled for. I won't be going back to this Arby's establishment.
Arby S is a US Restaurant based in Madison, Alabama. Arby S is located at 8817 Highway 20 W, Madison, AL 35758, USA.
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