Staff is rude and talks about the patients in the hallway (seriously)
Wait time to get called back is 45 minutes t o an hour and you sit in that exam room for another 30-40 minutes just to see the dr for 5 minutes.
The facility is filthy
Is there a wait to see the doctor? Yes a bit of one but I have yet to go to a doctor's office without a wait. Let me tell you that it is WORTH the wait! I have never been disappointed in treatment nor was I ever treated unprofessionally in any manner from any of the staff! Dr. Burrell has always been a great listener and she trusts me to give her feedback. I have been seeing Dr. Burrell for many years and some days the wait is longer than others: there are a lot of sick folks seasonally. Give it a chance - you won't be disappointed in the treatment you receive.
Awesome doctor and staff.
By far the worst medical experience of my life--and I am military and have been to some really unpleasant places for medical care.
I've been there twice--trying to see if the first day was a fluke and it was worse. I decided to cut my losses and never look back. I feel I have to warn others. Do not go to this clinic. You're better off at the hospital. This facility is disgusting and the staff is very unprofessional. I will be reporting this facility to the BBB, where maybe they can arrange some sort of training for these individuals on handling patients and remind them that medicine is the "caring" field.
North Alabama Family Medicine is a US Doctor based in Madison, Alabama. North Alabama Family Medicine is located at 101 Westover Cir, Madison, AL 35758, USA.
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